The Sales Executive is responsible for generating sales for the business using a variety of sales techniques.We are looking for Sales representatives that enjoys the Hunting of sales process and the finding of new business to grow their customer base. A person that is continuously looking to increasing sales by prospecting new potential customers must meet the below

Duties of the Sales Executive

• Cold calling potential customers and selling the company’s products.
• Researching the target market and finding companies to target.
• Attending meetings with potential customers and closing sales.
• Building a sales pipeline to ensure a constant stream of sales.
• Working to monthly sales and revenue targets as set by the sales manager.
• Progressing towards activity targets and KPI’s set by the sales manager.
• Entering all required data for sales onto the company system.
• Creating invoices and sending out to customers following a sale.
• Updating the CRM and inputting information on customers.
• Following up with past customers and cross selling products.
• Providing assistance to other members of the sales team.
• Following up on leads generated by other departments.
• Investigating and resolving queries from customers.

Background of the Sales Executive         

• Previous experience in a sales role for another company.
• Self-motivated and organised individual.
• Track record of achieving KPI’s and targets.
• Outgoing with an ability to build rapport with people of all backgrounds.

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.

Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.

To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you are naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we would like to meet you.

Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.

Background of the Technical Engineer       

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux/Mac OS environments
• Good understanding of Servers, Storage, computer systems, mobile devices and other tech products
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications and help desk software
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• BS degree in Information Technology, Computer Science or relevant field
• Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus